BM STORE / CUSTOMER INFORMATION
Contact & support
7-day replacement guarantee
If anything is wrong with your BM, attached profile or purchased add-ons, contact us on WhatsApp within 7 days of delivery for a replacement. Replacement details ↗
For an existing order, include your order reference and the issue you need help with. For crypto payments, include the network; the transaction hash is optional but can help trace a transfer. Never send passwords, private keys, seed phrases or full card details.
Talk to us on WhatsApp
Auradox Marketing LLC (BM Store)
United States
2201 Menaul Boulevard Northeast, STE A, Albuquerque, NM 87107
Order tracking
Use Track order on the store homepage in the same browser used at checkout. Payment confirmation and product handover are separate steps.